Privacy Policy

We collect information that you provide directly to us when using StudySathi. This includes:

• Personal Details: Name, Email Address.
• Academic Profile: Trade/Branch, Semester.
• Usage Data: Purchase history, downloaded resources, and interaction with the platform.

Note: This information is strictly stored only for platform operation and to deliver your purchased educational resources.

We use the collected information for the following purposes:

• To provide, operate, and maintain our platform.
• To process your transactions and send related information (e.g., invoices, purchase confirmations).
• To manage your account and track your access to purchased resources.
• To provide customer support and respond to your queries.

StudySathi does not store your credit card, debit card, UPI PIN, or detailed payment method information on our servers. Payment processing is handled by secure third-party payment gateways. We only retain the Order ID, Transaction Reference, and payment status to grant you access to your purchased resources.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Specifically, we use secure HTTP-only cookies to manage your login session and authentication token. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to log in or use some portions of our Service.

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, including encryption and secure database hosting. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential (e.g., email delivery services like Resend, and secure database hosting).

You have the right to access, update, or delete the personal information we have on you. Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.